CCH Web Manager Contact Form Widget Update
New - Customisable Automated Email Replies
CCH Web Manager's Contact Form Widget now offers you the ability to set up automated email replies to users who have submitted a form on your site. You can even include a copy of the submitter's message in the reply email.
Adding automated email replies to your contact forms is another way to engage with visitors allowing you to more personalise a reply to a specific contact form. You may wish to include additional information specific to the form query which can be beneficial to the user.
An automated email reply also acts as further confirmation to website visitors that their contact form submission was successfully delivered.
How to customize the auto-reply’s default email message
To edit the default email message, go to the widget’s Content panel. Open the Submissions tab and select Actions after submission. Scroll down to Email settings, and look for the preselected Auto-reply to form submitter toggle. Below it you’ll find editable email text sections you can personalize however you wish: Sender’s name (the email’s “from” field), Email subject line, and the message itself.
This is also where you can control whether or not the form submitter will get a copy of their submitted form data in the automated reply email. This will be preselected by default.
